What is social media marketing?
Since the latter end of the past decade, social media has changed the way in which we communicate. Different platforms engage billions of users across the world and not all of them are individual consumers. Businesses and brands are using social media to engage with their customers and the public on a day-to-day, person-to-person basis.
Why do I need social media agency?
If your customers are using social media, so should you! It can be incredibly simple to set up profiles and interact with customers, promoting your message and catering for their needs. You can break down the boundaries between consumer and suppliers and add a personal element that helps build awareness and loyalty and ultimately sales.
Your brand may already be getting talked about online and as a online reputation management tool, these online platforms are your opportunity to manage those conversations to ensure that they're favourable and positive. You can publicly address complaints or negative feedback, showing the rest of the world that you care about your customers and will do anything to please them. You can leverage social media as a platform for promotion, running campaigns to help advertise your company and increase brand awareness. It’s also a great way to support traditional offers and promotions, gaining a following online and an important communication channel.
What can pixel8 help?
Our experienced consultants at pixel8 can help you understand how social media can work for your business. We can show you how to engage with your customers on a daily basis, the do’s and don'ts of social media - or we can take it off your hands all together. We can make sure that your tone of voice matches your brand guidelines and we're aware of how to engage with customers on your behalf. We will create a very clear online and social strategy that focuses on the elements that are relevant to your business across the platforms that are right for you.
We also have a team of creative thinkers who can develop unique social media marketing campaigns to boost your brand and encourage engagement. We have a wide range of experience in online marketing, including:
- Facebook and Twitter management
- Facebook and LinkedIn advertising
- Custom Facebook page design
- Content creation and distribution
- Social media training for you and your staff
To discuss pixel8’s social media services in more detail, please click here or contact us on 0161 228 6489.